Hotel or Motel Receptionist
OFO Code: 422401
Last checked 3 October 2026
1. Occupation identity
- OFO code
- 422401
- Occupation
- Hotel or Motel Receptionist
- Classification
- OFO 2021
- Major group
- CLERICAL SUPPORT WORKERS
- Unit group
- 4224 · Hotel Receptionists
Official description
Hotel receptionists register guests, assign rooms, issue keys, provide information concerning the hotel services, make room reservations, keep a record of rooms available for occupancy and present statements of charges to departing guests and receive payment.
More official OFO detail
- Providing information about availability of accommodation and making room reservations
- Contacting housekeeping or maintenance services when guests report problems
- Reviewing statements of charges to departing guests and receiving payment
- Receiving and forwarding messages in person or using telephone or telephone switchboard
- Responding to guests’ requests for housekeeping and maintenance services as well as complaints
- Maintaining an inventory of rooms available for occupancy, reservations and room assignments
- Providing information regarding hotel services and services available in the community
- Compiling and checking guest accounts for charges using computerized or manual systems
- Registering arriving guests, assigning rooms; verifying customer’s credit and issuing room keys
2. Demand status
Demand evidence not yet linked
This is an official OFO 2021 occupation. Demand status is separate evidence and is not inferred from inclusion in the OFO.
A national demand signal is not a promise of a vacancy in your town.
3. Salary evidence
No sourced salary record has been ingested for this OFO code yet.
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5. Qualification
Qualification evidence pending.
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7. Industry, sector and provincial context
National occupation classification. Industry and provincial context are shown only where a separate official source supports the link.
No source-backed modern OFO↔SIC 7 industry link has been ingested for this occupation yet. PathLens does not infer one from the job title.
Browse the official South African industry classification →8. Next steps — official links
9. Decision tools
10. Sources for this page
- DHET Organising Framework for Occupations (OFO 2021) · Planned
- DHET Occupations in High Demand · Planned
- Critical Skills List · Planned
- QCTO qualifications and occupational certificates · Planned
- Stats SA Quarterly Labour Force Survey · Planned
- SETA Sector Skills Plans / hard-to-fill vacancy tables · Planned