PATHLENSA RISKATLAS.CO.ZA PRODUCT · SOUTH AFRICA RISKATLAS.CO.ZA
← Back to occupation list

ICT Communications Assistant

OFO Code: 351201

Last checked 3 October 2026

PATHLENS

1. Occupation identity

OFO code
351201
Occupation
ICT Communications Assistant
Classification
OFO 2021
Major group
TECHNICIANS AND ASSOCIATE PROFESSIONALS
Unit group
3512 · Information and Communications Technology User Support Technicians

Official description
Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, e-mail or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the internet, and providing guidance and support in the deployment, installation and maintenance of systems.

More official OFO detail

Specialisations: Programme Analyst Data Processing, Computer Engineering Assistant, Computer Programming Assistant, ICT Systems Analysis Assistant, Computer Help Desk Operator, Computer Database Assistant

  • Setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Entering commands and observing system functioning to verify correct operations and detect errors
  • Installing and performing minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
  • Emulating or reproducing technical problems encountered by users
  • Consulting user guides, technical manuals and other documents to research and implement solutions
  • Answering user inquiries regarding software or hardware operation to resolve problems
  • Overseeing the daily performance of communications and computer systems
  • Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities

2. Demand status

Demand evidence not yet linked

This is an official OFO 2021 occupation. Demand status is separate evidence and is not inferred from inclusion in the OFO.

A national demand signal is not a promise of a vacancy in your town.

3. Salary evidence

No sourced salary record has been ingested for this OFO code yet.

Open remuneration history & calculator →

4. Quick EE check

How much might Employment Equity matter in this job context?

Answer three quick questions for a rough read. This is workforce context, not a hiring decision.

Open full EE analysis →
Your EE profile
What this basically means

Select the employer size and your profile to get a quick read.

5. Qualification

Qualification evidence pending.

Understand NQF levels, institutions & recognition → Build my qualification pathway →

6. Study funding

Check all funding options, eligibility & obligations →

A funding match will only be shown once a recognised qualification or study route has been identified.

7. Industry, sector and provincial context

National occupation classification. Industry and provincial context are shown only where a separate official source supports the link.

No source-backed modern OFO↔SIC 7 industry link has been ingested for this occupation yet. PathLens does not infer one from the job title.

Browse the official South African industry classification →

8. Next steps — official links

Career explorationNCAP / KhethaOfficial destination ↗QualificationQCTOOfficial destination ↗Public employment serviceESSA / labour centreOfficial destination ↗

9. Decision tools

Compare this career → Plan qualification pathway → Test salary against household costs →

10. Sources for this page